"Conscientious, Creative, Compassionate, and Consummate Professionals: these are the words that, in my opinion, most adequately describe the level of Customer Care that was provided to me in my dealings with Perfect Etch.
For Mother’s Day, I had a leather iPad Case delivered directly to them and requested that both sides be engraved. I e-mailed (Kati@PerfectEtch.com) the exact scriptures and detailed to Ms. Kati Prather my preferred font, which I considered to be most suitable for the inscriptions to be rendered. Intricate, strategic measured were employed to ensure that the product delivery was facilitated in a timely and stealthy manner, as my primary objective was that the operation remain undiscovered by the recipient until the appropriate moment. Long story short, Perfect Etch accomplished the tasks that I proposed and vastly exceeded my expectations. The sentence configuration was executed beautifully and the charge for the entire service, receipt-to-delivery, was surprisingly reasonable. I would even venture to say that a rate increase would be fully justifiable. The recipient completely fell in love with the finished Sena Case. Oh, and she sort of liked the accompanying iPad 3 as well. I heartily thank you, Kati and all of the members of the Perfect Etch team; may the Lord richly bless you and the strength of your brand; your authenticity and poignant renditions are the essence of your trademark.
Their new address is: 15417 Spillman Ranch Loop Austin, Texas 78738. They can be reached online @ PerfectEtch.com or by Tele @ 512-680-5784 . You’ll be doing yourselves a favor by making Perfect Etch your first and only point of contact for all of your etching needs; any competitors and their rates, speed, accuracy, etcetera categorically pale in comparison."
Cassandra
"I just got the shot glasses today. They look amazing!!! :) Thank you very much i really appreciated!!!"
Shanny L.
"The job I asked Dan to do for me was very small. I really doubted I could find anyone to bother with etching one signature on a small piece of mirror. It was done within a couple of hours and the price was more than fair. I will definitely be using this service again."
Derek
"I had a excellent experience with Perfect Etch. I had 26 glasses etched for my wedding party, and Dan made it his top priority to give me the best price as well as customer service. I am very pleased with the results and the time frame in which he had them finished! I would recommend Perfect Etch to anyone seeking engraving! Dan Thanks again for everything!"
Brandon
"Dan went above and beyond to find us a solution that met our very specific requirements! The finished product was clean and crisp with repeatable results! You rarely see this level of customer service these days. Great work Dan!"
